The innovative consoles offer complete flexibility, are user friendly, and can be programmed to perfectly mirror your unique needs. Dispatch solutions provide a vital link between dispatchers and field personnel. Their deployment helps remote teams work as one unit to effectively coordinate operations, monitor the safety of personnel, and respond to emergency situations.
Here at Artsys our aim is to identify the best solution for your business. From upgrades of legacy systems to servicing and spares, right through to new systems, we’ll always combine our complete understanding of the capabilities of this technology with your particular requirements.
Integration is a core part of all busy control rooms in any sector that uses field personnel to provide vital services. It doesn’t matter if you have a basic single operator or a more complex and integrated service required by public safety, hospitals, utilities or even prisons, we will always act in your best interests and deliver the optimum service and solutions.
PC Audio Operator Position & Applications
- PC Audio Operator Position
- IHM – Network based solutions
- Radio Dispatching System
- PLUG ‘N’ PLAY – Applications - PA/GA - Intercom
- PLUG ‘N’ PLAY – Applications PABX and PSTN connections
- Download Booklets
IHM PC Audio is an operator position for all IHM solutions with IHM switches and applications.
The operator position consist of a Windows mini-PC (SFF) and a 10,1”, 15,6” respectively 22” touch monitor. The IHM PC-Audio driver installed at the PC provides interface to COTS digital audio devices such as loudspeakers, desktop microphone, headset and a foot operated PTT.
IHM – Network based solutions
Radio Dispatching System
PLUG ‘N’ PLAY – Applications - PA/GA - Intercom
PLUG ‘N’ PLAY – Applications PABX and PSTN connections
The solution is designed for land and maritime organisations
IP Radio Dispatch Terminal designed for mission critical use
- IP Radio Dispatch Terminal (IHM TE10-39/3)
- (IHM TE10-39/3) Download Booklets
In its basic version the terminal is configured for VoIP connection to one or two radio base stations fitted with the IHM-COM53 base station controller.
The unit can also be configured as a Dispatch unit connected via a VoIP connection to an IHM IP Switch.
The terminal is fitted with built-in loudspeaker, a built-in microphone and a gooseneck microphone.
The terminal is also available with optional built-in (COM26) switching capabilities for establishing of small-scale applications without using a central server/switch solution.
Offers interoperability between digital and analog technology from most popular radio vendors.
The Dispatch unit holds space for up to 2 Daughter Boards of the type HM108/1, a 4-wire + Key & Squelch board. By adding one or two boards of this type it is possible to use the terminal as a substitute to the obsolete IHM TE10-39/1 desktop dispatch terminal.
The HM108/1 option boards can either connect to a radio base station using the 4-wire interface directly or by using radio base stations fitted with an IHM-COM53 base station controller.
Operator Terminal (TE10-41)
- IHM Operator Terminal (TE10-41)
- (TE10-41) Download Booklets + Specification
The IHM-TE10-41 is a VoIP enabled digital desktop operator for Mission Critical Command and Control Centers.
The terminal includes a wide-stereo function enabling easy distinction between two audio channels. IHM TE10-41 is equipped with gooseneck microphone, loudspeakers, side-tone filters, limiters and AGC to fulfill the Operator requirements for use in mission critical command and control centers.
TE10-41 holds, beside the IP connection to IHM IP Switch, a variety of interfaces for connection of headsets and/or handset, PTT switch, external loudspeakers and a PC-sound card for personal record and playback function.
Further interfaces like 4-wire E/M interfaces can be added to the audio box as it holds three available slots for IHM baby interface boards, for example HM108 for a 4-wire E&M interface. Finally the unit holds an RS232 connector for firmware upload, setting of IP address and local control.
One Ethernet interface
Two Headset/handset interfaces
One PC sound card interface for personal record/replay function
One Stereo jack for external loudspeakers
Three slots for optional baby boards, for example the 84-108/1 4-wire interface, for connection of auxiliary equipment like base stations, voice recorder or HM123/1 for analog PBX function
(WxH(b/f)xD): 240 x 80/20 x 200mm
Secure Digital Audio for Operators (TE10-40/3)
- IHM Operator Audio Box (TE10-40/3)
- (TE10-40/3) Download Booklets + Specification
IHM TE10-40/3 is a digital Operator Audio Box for communications switches. Specially suitable for combined radio and telephony environments using VoIP technology.
IHM TE10-40/3 holds a number of interfaces for connection of headset, handset, desktop microphone, foot operated PTT and loudspeakers.
IHM TE10-40/3 is designed for 'Mission Critical' communications centers. The IHM TE10-40/3 can be controlled from an IHM IP Flexible, an IHM IP Switch or via the RS232 interface from a third party software application.
VoIP interface for LAN/WAN or Internet interconnection to the Communications Switch
Two headset/handset interfaces, stereo or monaural
Two loudspeaker interfaces (4W in 4 ohms)
Monaural PC sound interface typically used for ”short time recording"
Microphone/PTT and foot operated PTT
Three slots for optional baby boards, for example the 84-108/1 4-wire interface for connection of auxiliary equipment like base stations, voice recorder or HM123/1 for analogue PBX function
Optional VoIP/RTP streaming to Voice recorder