From ground up supply for new systems to integration into new and existing communications networks such as TETRA and DMR we can offer the expertise that you need.

Dispatchers are a core part of all busy control rooms for many users from a basic single operator level through to the more complex and integrated service required by the emergency service, police and fire services. These official bodies require mission critical support for their high dependency assets in the field.

PC Based Operator Software

  • PC Based Operator Software
  • TRC-OPS in more details
TRC-OPS is an extremely versatile software application. Designed to complement our range of control system products. This is a Windows based program that is simple to use.
This extremely versatile software application has been designed to complement our range of control system products. This is a Windows based program that is simple to configure and easy to use. Clear and precise indicators can be user configured, allowing complex dispatching tasks to be undertaken with ease. The display is clutter free, with only the frequently used commands visible at all times. Multiple pages can be hidden and only called upon when needed. Additional facilities are available from drop down menus and programmable feature buttons.

There are multiple levels of user access which are password protected. Individual users can have their own screen layout. Screen layouts are stored in the central server. Access to that layout can be gained from any operator position on the TRICX system. The screen layout can be tailored to each individual user with many different buttons, indicators and functions being made available to the screen designer.

To manage complex selective calling functions, the operator has an incoming call stack from which the required call can be selected and moved into the action line to call the required subscriber. Any incoming alarm calls are automatically moved to the top of the stack, with a different colour to routine calls, and an optional external audible alert is sounded. When a subscriber is selected from the stack, from the fleet list or from any identity entered manually into the action line, the appropriate radio channel can be automatically selected by the system.
Tracking of GPS equipped vehicles, people and assets.

  • Tracking of GPS equipped vehicles, people and assets.
  • TRACX in more details
TRACX is a mapping server running a web server. This means that users can access AVL functions through a standard browser, This could be from a desktop computer, tablet or smartphone.
TRACX has the ability to track different radio types, including TETRA, DMR, MPT and conventional, as well as smartphone devices meaning you can monitor any asset, anywhere worldwide. TRACX is a mapping server running a web server. This means that users can access Automatic Vehicle Location functions through a standard browser, enabling Automatic Vehicle Location to be deployed anywhere with web access to the system. This could be from a desktop computer, tablet or smartphone.

With TRACX the user gets a clean, simple to use tracking application. You have the ability to define custom map layers, thus enabling the customer to have maps to their required detail. The TRACX system has full text and status messaging capabilities for incoming and outgoing communication. For safety critical users, it supports lone-worker, man down and emergency alarms with email alerting, audio and visual alerts. A key feature of the TRACX is the ability to divide a system down into fleets and sub fleets. This means that you could have several customers running on the same system but each can only see their own fleets devices.

The TRACX system can be installed on closed networks where data security is critical. As the TRACX server holds and serves the map tiles for the system, there is no need for the server to access the internet in order to view any maps. However, if internet access is available, the TRACX will continually check for updates and if they are, it will automatically download and update the map.
Micro-Lite - TRICX Switch, Operator’s PC and Audio Interface Unit

  • Micro-Lite - TRICX Switch
  • TRICX Micro-Lite in more details
The TRICX Micro-Lite is a TRICX switch, Operator’s PC and Audio Interface Unit, integrated with a small format low power PC, which is designed to work with IP based communication systems.
The TRICX Micro-Lite is a TRICX switch, Operator’s PC and Audio Interface Unit, integrated with a small format low power PC, which is designed to work with IP based communication systems. This unit is ideal for single operator systems where the user requires access to various radio and telephone resources. The unit is licenced for 5 concurrent ports; other options are available upon request.

The TRICX Micro-Lite offers multiple audio inputs and outputs, each switched by the appropriate push to talk input to the unit. As well as auxiliary, desk microphone and dual headset inputs, the unit also offers a dual loudspeaker output giving the user separate monitor and select loudspeaker options. The unit has been designed to be desk mounted and, being of a sturdy construction, can easily be mounted in many locations. A separate mounting bracket is available.

Also available on the front of the Micro-Lite unit are LED indicators showing the units state and also indications for incoming receive and outgoing transmit. There is a separate transmit indicator for each headset connection. If handset operation is required, headset port 2 can be configured to act as a PTT handset connector allowing our standard handset to be connected. Operator headset connections are located on the front of the unit for ease of access, whilst permanent connections are located on the rear panel of the unit.